
Thursday, April 17, 2014
Coaching My Inner Critic

Sunday, April 13, 2014
The Wisdom of Uncertainty and "The Circle"
Saturday, January 18, 2014
Turning Point

Saturday, March 30, 2013
In Praise of Not Knowing
As I continue to figure things out in my new job, I've been interested to observe how horrified I am at the many things I don't understand. I keep beating myself up for not knowing the solutions right away, and have forgotten to feel the joy of learning new things and experiencing the unexpected surprises, insights and connections that come with not knowing.

Humility: the quality or condition of being humble; modest opinion or estimate of one's importance, rank, etc. dictionary.com
Humility: the absence of any feelings of being better than others. merriam-webster.com
I have a horror of being considered a know-it-all (although I know sometimes I come across that way nonetheless). So perhaps I lean too far in the opposite direction, acknowledging my not knowing too quickly; not a stellar way to gain the confidence of colleagues with strong intellects who take great pride in, by God, knowing.
Buddhists speak of "not knowing" as the greater wisdom. Acknowledging not knowing makes space for new knowledge; see the famous fable about the university professor, the wise monk, and the overflowing teacup. Remembering to let go of the need to know everything is liberating and opens up the possibility for new and surprising insights.
I have the acknowledgement of not knowing down pretty well. And now I have to stop apologizing for it. Knowing when I don’t know may be one of my most valuable qualities.
Saturday, June 2, 2012
Ribe Tuchus (Sit Still)
Flannery O'Connor had a rule that she would sit at her writing desk for three hours each day. If she had nothing to write she would stare at the wall, but she often did have something interesting to say as we know. I also find that by sitting still with my notebook I often surprise myself by having something to say after all--sometimes I get a jump start by observing my immediate surroundings and describing them.
Right now I see a slender young woman sitting immediately on the other side of the coffee shop window on the patio, feet up on one of the black wrought iron chairs, typing on her laptop. It's hard to imagine how she can see anything on the computer screen in the bright sunlight, but she continues to continue. She's dressed in a green-toned camouflage tank top, extremely short faded denim cutoffs, a two-inch wide belt beaded in orange and turquoise, many silver bracelets on both wrists with one pulled up past her elbow, and large silver hoop earrings--but she wears no rings at all. Her long, dark hair is piled high on her head with a few strands artfully coiling down to frame her face. She wears woven ankle-high sandals. She chews gum furiously as she finally decides to move herself to the shady half of the table where there is some hope she might be able to view the computer screen and opens two books on her lap, pen in hand, a page of notes peaking out from underneath the laptop and flapping gently in the breeze. She takes a brief call on her cell phone and then turns back to her work.
I'm guessing she's a CU student and I once again feel that surge of envy I often have for those whose entire focus in life is learning. I didn't appreciate it as much as I could have in my youth. Of course if asked, this young woman might assure me that her life is far more complicated than simply learning, and a far cry from the bliss I imagine. In any case, I remind myself that I also continue to learn at my work, through my experiences with people and technology and in brief furious spates of research, for example each time I hear yet another technical acronym that is new to me. One of the best things in life is that we continue to learn until the very end; all that's required is that we remain open and curious.
Saturday, April 21, 2012
Create a Sacred Space
Saturday, January 7, 2012
Do You Want Assertiveness with That?
There are all the other promises to myself, of course--like exercising, losing weight, and connecting more with other people. But my main resolution for 2012 is to be more direct. I am astounded at how often I phrase a desire or intention I have as a question. Instead of making my desires clear, I throw out a query. What often happens next is that the perfectly reasonable recipient responds with what he or she wants and that becomes the plan.

This is not because the other person is an overbearing asshole.
It's because I almost always default to what other people want. So I end up getting less of what I want, and quite unnecessarily. The reasons for this are rooted in the distant past and likely have to do with my childhood; therapy fodder for sure. Meanwhile, a yellow sticky is emblazoned on my computer at work that says, “Be Direct.” I am mildly encouraged that it does not say “Shouldn’t you be more direct? ” or “What do you think of the idea of my being more direct?” Or a crafter, sneakier version: “I’ve been thinking about whether I phrase too many of my ideas as questions lately—what do you think?”
Saturday, November 5, 2011
Eschewing Techie Twinkies
Too much of a good thing...are social networks, computers, and mobile devices of all stripes robbing us of our opportunity to truly connect with each other and with nature as well as our basic ability to think in depth?

An article in the Sunday Boulder Daily Camera called "The Technology Diet" likens our constant high tech connectedness to a fast food addiction. Some folks, even 20-somethings, are going off the grid completely, seeking to again hear themselves think and get to a point where they can read a book steadily for more than a few minutes without checking email and Facebook.
The article mentions Lewis Mitchell Neef who has posted about Internet craving and the damage it does in his "Adrenal Fatigue Project," a "satire on the pointless blurbs of misinformation that the Internet constantly bombards us with, inducing a heightened awareness and fatigue." Neef urges not to drop out completely but to "use your time wisely and be present" (good advice under any circumstances). Use the Internet to find real connections and further good causes.
Also mentioned is Laleh Mehran's and Chris Coleman's W3fi movement (pronounced "wee-fy"), showcased recently at the Boulder Museum of Contemporary Art. They outline a three-step approach for being productive and avoiding mayhem on the Internet: know yourself online, be aware how your actions affect others, and know how you can connect with others positively and productively.
Andrew Weil has written another of his excellent down-to-earth books recently called Spontaneous Happiness on finding happiness in the modern world and one of his prime recommendations is to limit digital distractions and seek more connection with others and with nature to find the peace and sense of well-being we all seek.
There was a time I remember, my children, when we didn't carry around cell phones, when we didn't have something called a "digital presence on-line," when we read more, made our own music, had real conversations with each other.
I'm becoming more mindful of that lonely state I find myself in sometimes late at night, continually seeking something real online, long past the point of exhaustion, looking for truth in all the wrong places. That's a strong signal that it's time to power off and tune back in to real life.
Saturday, June 25, 2011
Kaizen
Lately I've been mindful of Kaizen, the Japanese concept of continual, incremental improvement. The first step with Kaizen both at work and at home is awareness: clearly seeing the possibilities for improvement.
Since improvement is incremental with small measured experiments to check progress, the concept of Kaizen can overcome that sinking feeling that "this mess is way too big to tackle." It does require a degree of trust, optimism, and faith in oneself and other people, however, since very often an improvement can't be made without some agreement and cooperation from the larger group. Open, frequent communication is essential to Kaizen.
I had a conversation with a colleague who was new to one of our teams at work yesterday. I was (from my perspective, of course) attempting to communicate the benefits of working well across teams, explaining the history behind why this federated group of teams had joined together for common goals, how important it was to maintain respect and collaboration across these teams. "I want you to be successful on this team," I said at one point as I was trying to convince her to be more mindful of how her actions were impacting the group as a whole. "I'm already successful," she snapped back. Just one time in my life I would like to feel that kind of certitude, but I don't think it would help me for the long haul. To understand why, keep reading.
How can you be successful without considering the team as a whole? Kaizen assumes that the group works together to identify ways to improve quality and efficiency, and then incrementally implements these steps, testing progress at each step. It doesn't work well for those who don't want to acknowledge mutual dependencies.
I was heartened the other day during a team retrospective meeting to hear a respected and brilliant software architect comment that very early team communication about how a task will be accomplished can help guide it the right way from the beginning and can therefore reduce waste of time and resource. But this takes time up front, and some patience, and the natural urge to proactively communicate. Not everybody is born able to do this. It has to be encouraged and developed.
My dentist (of all people) has a saying his staff quotes during lectures about proper dental hygiene: "The trouble with communication is that people think it's happened."
True everywhere in life. If you think you know what's going on already, and if you're absolutely positive you're on the right track, you don't bother to ask, and you jump straight to a solution that may have little to do with addressing the root cause of a problem. I've done this so many times I've lost count. But at least I'm mindful of the trap.
My Kaizen thought for the day: ask five whys to understand a difficult problem, and always question what you think you already know.
- Posted using BlogPress from my iPad
Monday, February 21, 2011
Rooting Out Resentment

Sunday, January 30, 2011
Tiny Bubbles
The last question listed is, basically, "Really, truly -- is this what I want to be doing? And what could I do to make this moment more delightful?" I was in my office on a Friday on the last of the week's day-long conference calls with people in distant time zones, my joints creaking from sitting way too long in one position, and I asked myself this question. I gazed around the office and my eyes settled on a tiny green plastic container shaped like a champagne bottle that I'd gotten as part of my 20-year work anniversary a year ago. I picked up the little bottle which held a soapy solution and had a tiny bubble-blowing wand attached to the inside of the cap.
As I continued to listen to the call, I blew bubbles, lots of bubbles, which floated briefly in the sunlight in my office like little beacons of joy. I glanced over at the small fountain I have on a corner of my desk surrounded by six tiny laughing buddhas. And I smiled.
Thursday, August 19, 2010
Been There, Shrunk That
At M’s recommendation I read an article in the NYT Sunday magazine called “My Life in Therapy” by Daphne Merkin, about one woman’s 40-year epic with psychotherapy—all her hopes for how it would fill the terrible holes in her psyche and finally give her the love and attention she never got enough of from parents and lovers. She describes a sometimes amusing, sometimes harrowing sampling of a wide range of therapies from age 10, including classic Freudian psychoanalysis which I frankly have no earthly use for since I’ve always believed it was demeaning and disrespectful to women (and probably men as well) and seemed more likely to keep people stuck in the past focusing on the inevitable imperfections of their childhoods.
My own experiences with therapy have been numerous. I too was taken to see a woman who was probably a psychiatrist when I was around 10 years old and had suddenly decided I hated school when previously I had loved it. The root cause for this was that I was having difficulties with arithmetic, and this was the first time in my brief school career that I had found anything in the classroom remotely difficult. However, I didn’t talk about this during my session. Instead, I told the attentive white-haired lady about the recurring dream I was having in which I was arguing with a talking skull, and how I had eventually learned in the dream to wake myself up by pushing the skull away with my hand and uttering a “bad word.”
“What was this bad word?” asked the psychiatrist.
“I can’t say it out loud.”
“You can say anything in here.”
“Shut up,” I said.
“Excuse me?” she responded with surprise, since up to this point I had been a very good little girl in the session.
“Shut up was the bad word—we’re not allowed to say ‘shut up’ at our house.” And indeed we weren’t—it was literally considered an unacceptable word in our household.
Later in my 20s and 30s I struggled with shifting moods and depression, and a few severe cases of a broken heart along with a profound fear of failing at school and later at work. I drifted from one therapist to another with little or no progress in my estimation. It was only the year after my mother died, in 1999, that I was forced by a vicious darkness of the soul to do real work in therapy in order to survive that grief and the several more that followed. My therapist then told me that there was no way out but through…and introduced me to the cognitive behavioral therapy. And from that point, I did find a few good therapists who helped me make some progress; I also began reading a large number of books on my own, centered around letting go of rumination about past and worry about future and focusing on living more in the present. And also paying more attention to that blathering negative voice in my head and how to step outside its influence and talk back to it (even telling it to “shut up” on occasion).
Can therapy be an addiction? This is suggested in Merkin’s article and it likely can be, but for me it was more like a journey that simply took a long time and that in the end was productive. It just takes time and experience to finally wake up and see through the fog to notice what’s really going on and how much power you hold in the search for serenity.
Daphne concludes the article with: “Therapy gave me a place to say things I could say nowhere else, express the feelings that would be laughed at or frowned upon in the outside world—and in so doing helped to alleviate the insistent pressure of my darker thoughts.” I agree—in other words, it helped me find my voice.
She also says therapy “provided a space for interior examination, an education in disillusioned realism that existed nowhere else in this cacophonous, frantic planet.” Agreed again—in other words, it helped me wake up.
What about your experiences with therapy good or bad?
Friday, May 28, 2010
What Not to Say
“Silence is the true friend that never betrays.” - Confucius
Silence is underrated. I’m a very verbal person so I almost always have something to say. I have been focusing more lately on examining things I want to say and following Sai Baba’s mindful recommendation:
"Before you speak, ask yourself: Is it kind, is it necessary, is it true, does it improve the silence?"
I believe this is a great approach to apply especially in cases where you are struggling to let go—of a grown child who is making his or her own way, of an employee who is smart enough to know what she’s doing and rarely needs your guidance, or of a loved one who is standing strong after a rough period.
In each case, saying less rather than more contributes to their growing strength and self-confidence. Unsolicited advice is an example of “helping” that doesn’t really help, and is one of my worst vices. Advice on every topic comes spewing out of me like a Gulf Bay gusher, and once it starts up it’s hard to cap. I need the Kevin Costner solution—some kind of machine that chugs away efficiently separating the messy, oily crap from the clear ocean water of support and love.
When I’m in doubt, I have found that staying silent listening carefully is often the best course; it’s amazing how much I learn that I didn’t understand before. Try it. Oops – that may have been unsolicited advice. Oh well.