Sunday, April 13, 2014
The Wisdom of Uncertainty and "The Circle"
Saturday, March 30, 2013
In Praise of Not Knowing
As I continue to figure things out in my new job, I've been interested to observe how horrified I am at the many things I don't understand. I keep beating myself up for not knowing the solutions right away, and have forgotten to feel the joy of learning new things and experiencing the unexpected surprises, insights and connections that come with not knowing.

Humility: the quality or condition of being humble; modest opinion or estimate of one's importance, rank, etc. dictionary.com
Humility: the absence of any feelings of being better than others. merriam-webster.com
I have a horror of being considered a know-it-all (although I know sometimes I come across that way nonetheless). So perhaps I lean too far in the opposite direction, acknowledging my not knowing too quickly; not a stellar way to gain the confidence of colleagues with strong intellects who take great pride in, by God, knowing.
Buddhists speak of "not knowing" as the greater wisdom. Acknowledging not knowing makes space for new knowledge; see the famous fable about the university professor, the wise monk, and the overflowing teacup. Remembering to let go of the need to know everything is liberating and opens up the possibility for new and surprising insights.
I have the acknowledgement of not knowing down pretty well. And now I have to stop apologizing for it. Knowing when I don’t know may be one of my most valuable qualities.
Saturday, November 5, 2011
Eschewing Techie Twinkies
Too much of a good thing...are social networks, computers, and mobile devices of all stripes robbing us of our opportunity to truly connect with each other and with nature as well as our basic ability to think in depth?

An article in the Sunday Boulder Daily Camera called "The Technology Diet" likens our constant high tech connectedness to a fast food addiction. Some folks, even 20-somethings, are going off the grid completely, seeking to again hear themselves think and get to a point where they can read a book steadily for more than a few minutes without checking email and Facebook.
The article mentions Lewis Mitchell Neef who has posted about Internet craving and the damage it does in his "Adrenal Fatigue Project," a "satire on the pointless blurbs of misinformation that the Internet constantly bombards us with, inducing a heightened awareness and fatigue." Neef urges not to drop out completely but to "use your time wisely and be present" (good advice under any circumstances). Use the Internet to find real connections and further good causes.
Also mentioned is Laleh Mehran's and Chris Coleman's W3fi movement (pronounced "wee-fy"), showcased recently at the Boulder Museum of Contemporary Art. They outline a three-step approach for being productive and avoiding mayhem on the Internet: know yourself online, be aware how your actions affect others, and know how you can connect with others positively and productively.
Andrew Weil has written another of his excellent down-to-earth books recently called Spontaneous Happiness on finding happiness in the modern world and one of his prime recommendations is to limit digital distractions and seek more connection with others and with nature to find the peace and sense of well-being we all seek.
There was a time I remember, my children, when we didn't carry around cell phones, when we didn't have something called a "digital presence on-line," when we read more, made our own music, had real conversations with each other.
I'm becoming more mindful of that lonely state I find myself in sometimes late at night, continually seeking something real online, long past the point of exhaustion, looking for truth in all the wrong places. That's a strong signal that it's time to power off and tune back in to real life.
Monday, September 19, 2011
Authenticity and Facebook
"If you tell the truth, you don't have to remember anything."
Mark Twain
I found an interesting article in the New York Times last Sunday about authenticity, especially on-line. (Anybody who's been around for awhile surely recalls the old cartoon about how "nobody knows you're a dog when you're on the Internet.") Everybody these days seems to be professing authenticity, a big topic of discussion in connection with the many GOP presidential candidates. One thing I'm pretty certain about: the truly authentic don't have to announce it to the world.
The article mentions Facebook--how it is usually our presentation of "ourselves on our best day." And that a typical person's post is an attempt, consciously or not, to sell him or herself. I think Facebook is a little more complicated than that; people who post are driven by one or more motivations including the need to publicly reveal:
- the best possible face
- a singular item expected to awe/amaze/amuse
- a whine, with the hope for sympathy
- an opinion, with the hope that many will agree with it
- a series of compulsively recorded details about every day life in a ploy for attention
- a polite, dutiful periodic comment in order not to appear to be too much of a lurking voyeur
- a short response to someone else's post to demonstrate solidarity and/or some level of participation in life
There are probably many other modes--do people even think about it anymore? Or is Facebook so ubiquitous at this point that asking these questions is like asking what "mode" somebody is in when they use a telephone or send an email?
I think the underlying motivation is to connect with other people in some way, but without any great investment of time, energy or commitment. However, this basic need to connect is authentic, no? Even though the "face" people present on Facebook may not be truly accurate or authentic, it does give people a way to maintain at least a very low grade connection with others. And so Facebook has redeeming value because it allows people to stay connected albeit in a very superficial way for the most part.
So, back to authenticity--how to define it? Is it telling the truth no matter what, even if it does more harm than good? I think it's telling yourself the truth, and acting in close concert with your most deeply held values, no matter what the cost. Given this, mentioning authenticity and presidential candidates in the same breath seems highly contradictory.
Monday, June 27, 2011
Bad Moods Are Like Secondhand Smoke
The topic of this blog is the impact of one person's bad mood on those in the vicinity. Especially those very black moods that twist and curl their sinuous ways around our heads before we have time to move away. Like secondhand smoke, they are inflicted by one thoughtless, oblivious person on others, sometimes many others, in no time at all. The impact of a dark mood on others is hard to undo, even more so if the moody person holds great power either through love or authority.
Knowing all this, I try to be mindful of my own attitudes and moods (especially the darkest ones) and stifle myself where appropriate. Perhaps there should be a special glassed-in area set aside where people with bad moods can go to unleash their secondhand miseries on each other after which they could return to civilized society with only the faint odor of bleakness lingering on their persons like a cheap perfume.
Saturday, June 25, 2011
Kaizen
Lately I've been mindful of Kaizen, the Japanese concept of continual, incremental improvement. The first step with Kaizen both at work and at home is awareness: clearly seeing the possibilities for improvement.
Since improvement is incremental with small measured experiments to check progress, the concept of Kaizen can overcome that sinking feeling that "this mess is way too big to tackle." It does require a degree of trust, optimism, and faith in oneself and other people, however, since very often an improvement can't be made without some agreement and cooperation from the larger group. Open, frequent communication is essential to Kaizen.
I had a conversation with a colleague who was new to one of our teams at work yesterday. I was (from my perspective, of course) attempting to communicate the benefits of working well across teams, explaining the history behind why this federated group of teams had joined together for common goals, how important it was to maintain respect and collaboration across these teams. "I want you to be successful on this team," I said at one point as I was trying to convince her to be more mindful of how her actions were impacting the group as a whole. "I'm already successful," she snapped back. Just one time in my life I would like to feel that kind of certitude, but I don't think it would help me for the long haul. To understand why, keep reading.
How can you be successful without considering the team as a whole? Kaizen assumes that the group works together to identify ways to improve quality and efficiency, and then incrementally implements these steps, testing progress at each step. It doesn't work well for those who don't want to acknowledge mutual dependencies.
I was heartened the other day during a team retrospective meeting to hear a respected and brilliant software architect comment that very early team communication about how a task will be accomplished can help guide it the right way from the beginning and can therefore reduce waste of time and resource. But this takes time up front, and some patience, and the natural urge to proactively communicate. Not everybody is born able to do this. It has to be encouraged and developed.
My dentist (of all people) has a saying his staff quotes during lectures about proper dental hygiene: "The trouble with communication is that people think it's happened."
True everywhere in life. If you think you know what's going on already, and if you're absolutely positive you're on the right track, you don't bother to ask, and you jump straight to a solution that may have little to do with addressing the root cause of a problem. I've done this so many times I've lost count. But at least I'm mindful of the trap.
My Kaizen thought for the day: ask five whys to understand a difficult problem, and always question what you think you already know.
- Posted using BlogPress from my iPad
Sunday, January 30, 2011
Tiny Bubbles
The last question listed is, basically, "Really, truly -- is this what I want to be doing? And what could I do to make this moment more delightful?" I was in my office on a Friday on the last of the week's day-long conference calls with people in distant time zones, my joints creaking from sitting way too long in one position, and I asked myself this question. I gazed around the office and my eyes settled on a tiny green plastic container shaped like a champagne bottle that I'd gotten as part of my 20-year work anniversary a year ago. I picked up the little bottle which held a soapy solution and had a tiny bubble-blowing wand attached to the inside of the cap.
As I continued to listen to the call, I blew bubbles, lots of bubbles, which floated briefly in the sunlight in my office like little beacons of joy. I glanced over at the small fountain I have on a corner of my desk surrounded by six tiny laughing buddhas. And I smiled.
Saturday, November 6, 2010
Otherwise
Thursday, August 19, 2010
Merrily, Merrily, Merrily, Merrily, Life is but a Dream
Thursday, June 3, 2010
Inverness at South Padre Island




Friday, May 28, 2010
What Not to Say
“Silence is the true friend that never betrays.” - Confucius
Silence is underrated. I’m a very verbal person so I almost always have something to say. I have been focusing more lately on examining things I want to say and following Sai Baba’s mindful recommendation:
"Before you speak, ask yourself: Is it kind, is it necessary, is it true, does it improve the silence?"
I believe this is a great approach to apply especially in cases where you are struggling to let go—of a grown child who is making his or her own way, of an employee who is smart enough to know what she’s doing and rarely needs your guidance, or of a loved one who is standing strong after a rough period.
In each case, saying less rather than more contributes to their growing strength and self-confidence. Unsolicited advice is an example of “helping” that doesn’t really help, and is one of my worst vices. Advice on every topic comes spewing out of me like a Gulf Bay gusher, and once it starts up it’s hard to cap. I need the Kevin Costner solution—some kind of machine that chugs away efficiently separating the messy, oily crap from the clear ocean water of support and love.
When I’m in doubt, I have found that staying silent listening carefully is often the best course; it’s amazing how much I learn that I didn’t understand before. Try it. Oops – that may have been unsolicited advice. Oh well.
Sunday, May 16, 2010
I Stress, Eustress, We All Stress
Saturday, April 3, 2010
A Cup of Tea
Instead of taking offense, or going on the attack, he responded with an open mind, ready to hear what he and his group might not already know.
This is the kind of approach I believe in and try to practice myself, that is, setting aside ego to make progress. Some might view it as passivity and weakness—but to me it represents confidence and strength, and my admiration for the individual who took this approach rose considerably. I’ve found that this is ultimately the better course and one of the ways of maintaining high integrity and a clear sense of my true north. Seeing it in another person at work made me feel downright happy and almost as though I fit in, although not quite.
At home and at work I strive with varying degrees of success to really listen to people. I find that I am least productive when I am only half listening to what somebody is saying, assuming I already know what they’re explaining. This happens more often when I’m multi-tasking, a nefariously unproductive habit that rarely ends well.
An oft-told Zen story comes to mind, about the university professor who goes to see the Zen master to learn the meaning of life. After a lengthy and not necessarily productive exchange, the master pauses to pour a cup of tea, and continues pouring as the tea overflows the cup. Finally his visitor says, “Stop. Stop. It is already full!” And the Zen master says, “Like this cup, you are full of your own opinions and speculations. How can I show you Zen unless you first empty your cup?”
Monday, March 15, 2010
How I Stay Sane, Part IV: Awake at Work
“What else is new?” you might ask. “Haven’t you learned by now in your lengthy career that change is the only constant?” Well, these particular changes are larger than usual, resulting in my managing totally different people and product groups, and with a new angle focusing on quality assurance rather than product development.
The opportunity for learning and growth is huge. And I have much to learn, which can be very stressful.
To stay sane and strong, I’m using a number of tried and true coping mechanisms, one of which is to re-read a marvelous book by Michael Carroll, “Awake at Work: 35 Practical Buddhist Principles for Discovering Clarity and Balance in the Midst of Work’s Chaos.”
You don’t have to be a practicing Buddhist (I am not--I am more of a dabbler) for these principles to be useful. The main point is that clarity can be gained by slowing down just long enough to become present and mindful of what’s going on in the present moment—by being “who we are, where we are right now,” as Carroll puts it.
This mindfulness allows curiosity to replace fear and hope (both of which can cause painful and futile resistance to the reality of the present moment). A calm curiosity can bring unexpected insights about what’s really going on at work and how to better deal with it.
Here are three principles that particularly ring true for me in my reading of the book this time around--although there are many others I find just as helpful:
“Work is a mess.”
“Power is unnerving.”
“First to pacify, last to destroy.”
First, “work is a mess.” Accept that unpredictable surprises and messes are inevitable. Instead of panicing, blaming, or regretting, seize these opportunities to find creative solutions. As Sun Tzu said, victory is achieved not through the execution of previously laid out plans but by being relaxed, open and awake at that moment when surprise strikes—and then trusting your natural intelligence and instincts to know what to do in these crazy moments.
Secondly, “power is unnerving.” As I become accustomed to working with new figures of authority, many of whom seem absolutely certain at all times that they are correct, and at the same time become the new boss for other people who are meeting me for the first time, it is good to remember that authority, either ours or someone else’s, can cause great stress and discomfort. But these very sensations are a signal to be ever more mindful, alert, precise--and to focus on the moment, allowing it to be okay if we’re uncertain, heeding that very uncertainty as a signal to remain fully mindful. (Another principle related to this one is to “welcome the tyrant. ” A bully at work may be just the thing to wake you up and focus you on being right here, right now—allowing revelations you never would have had otherwise).
“First to pacify, last to destroy” is the third concept. Four methods for dealing with conflict are presented, and I find that these are so much a part of my natural instincts that is it great to see them written down and validated. The first is to begin by “pacifying”—being curious rather than resistant to the conflict and listening to discover the other person’s viewpoint. The second is “enriching”-- looking for ways to support another person rather than focusing more narrowly on our own objectives alone--looking for the win/win, the higher level common goal. The third approach Carroll calls “magnetizing”—focusing on compromise, gaining agreement and support, which can only be done by having first addressed the previous two concepts and understanding where the other person is coming from and how you can support that other person’s goals as part of the solution.
The final method for dealing with conflict is “destroying.” This is the hardest one for me—the ability to say no during conflict and walk away if necessary. The point here is that by exercising the previous methods first (pacifying, enriching, magnetizing), there’s a foundation for finding the strength to walk away—not in anger or hate, but as a last resort after all else has failed, knowing you did your best. And, as I’ve always believed, this measure should only be taken as the last resort. Not all people in business believe this; some hold the view that “tough” management can only be demonstrated with an easy willingness to destroy first. But I agree with the idea that being “first to pacify, last to destroy” is the true hallmark of wisdom and courage. Even so, you’ve got to be ready to confidently take this measure when the situation calls for it.
If you are seeking new ways to look at work, get this book--and let me know what you think.
Friday, January 1, 2010
Here and Now at The Laughing Goat
All in all, a good place to write my New Year’s resolutions. Aside from the usual self-exhortations to work out more on the treadmill (the only technique guaranteed to get my heart rate up to the desired level), eat less crap, write more, etc. etc., my main resolution has to do with…paying more attention to what I need and want in the present.
As I type this, Emily the Cat lies in front of the computer, batting at the cursor as it moves across the screen, along with, occasionally, the (hah!) mouse pointer. She has only recently discovered the wonders of the computer, after I changed the screensaver to a marquee message in light blue English Gothic lettering, the message being simply: Here and Now
Whenever the screensaver kicks in, “Here and Now” gyrates, whirls and tilts against a black screen in a manner far more enticing than a mere mouse could ever be. Emily bats wildly at this message, much as I do several times every day.
My main resolution is paying attention to what I need and want, Here and Now. This may seem like a no brainer to many people who are well-versed in knowing what they want here, now, there and everywhere, but for me—a person who throughout my life has focused on making everything run smoothly, helping everyone find what happiness might be possible for them, earning what approval I can and never earning enough to satisfy me—it is not a no-brainer.
Much can be learned from Emily the Cat, who consistently focuses on what she needs and wants here and now, whether it be her morning treat, to be let in, to be let out, to be petted on a warm lap. At the moment she would like to catch in her claws the odd little vertical line that scoots randomly across the screen, sometimes backing up for a moment as I fix a typo, then jerking forward again in teasing fashion. Come to think of it, she wants the cursor here and now, but she cannot have it—ever (though at least she knows what she wants). So this analogy has perhaps fallen to pieces right before my horrified eyes, and yet it amuses me, right now this second, so it hasn’t been a complete loss.
In hasty conclusion, I do believe there’s simple joy in Here and Now…let’s see if I can remember that this year.
Sunday, December 13, 2009
Cardinals and Snow
If a therapist were consulted, she might say that the first part of the Starbuck’s exhortation, the part about listening to one’s desires, is a very good plan, especially for those who have a tendency to try to make sure everybody else has the oxygen mask in place during the plane emergency and end up almost passing out from oxygen deprivation themselves.
A meditation on one’s own desires seems selfish and not in keeping with the holiday season—unless perhaps you have lost hope and you need to find a way back to the vision in the shining child’s eyes, seeing a Christmas morning where all wishes come true. For the Christmas book this year, my book club chose “A Redbird Christmas” by Fanny Flagg (also the author of “Fried Green Tomatoes at the Whistlestop CafĂ©”). This is an unabashed fairy tale in which good people and a young child hope when it seems that all hope is lost, and end up with a Christmas miracle beyond their wildest imaginings involving redbirds and snow in the Deep South.
I have always associated red cardinals against a snowy background with Christmastime. I remember when I was around seven my mother wrapped a package especially for me and taped a red cardinal to it, carefully cut out from an old Christmas card. I don’t remember what was in the package, but I remember the love and thoughtfulness represented by the cardinal decoration. I also remember watching all the birds, including the cardinals, flock to feast on the sunflower seeds my Dad placed out on the upper deck bird feeder during the coldest, snowiest days of winter at our Sugar Lane house back in Southern Indiana. Those birds had reason to hope each year and also seized any opportunities in the present as well. So I will have my cake and eat it too, combining hope with mindfulness of the present. No doubt events are unfolding as they should.
So I wish that everybody who reads this has a great holiday. May all of you take a deep breath, be present, and renew your hope in the coming New Year.
Saturday, September 26, 2009
I Dwell In Possibility
Saturday, March 28, 2009
Thinking
Are you thinking of telephones
And managers and where you have to be at noon
You are living a reality
I left years ago, it quite nearly killed me
In the long run, it will make you cry
Make you crazy, old before your time…Stephen Stills
We visit the Boulder Shambhala Meditation Center to attend the “Beginner’s Class.” This center for Buddhist studies was started in the 70’s by Chogyam Trungpa Rinpoche, and we are fortunate to have it in our hometown.
Sitting with our bottoms firmly planted on the red meditation cushions with the yellow squares in the middle along with the other beginners, we are instructed to focus on the breath, in and out, and when a thought intervenes to lightly touch it and acknowledge it as “thinking,” then bring the focus back to our breathing again and again.
Easier said than done, as endless neurotic thoughts invade my consciousness about work people at work failures at work and elsewhere various aches pains tickles and twitches as well as what I will have for lunch and whether barbecued ribs would be a bad thing from the Buddhist point of view and also what nice posture the younger people sitting in the front rows have compared to my own crookedness oops that is a judgment and they told me I shouldn’t judge (hah!)…
It is extraordinary how difficult it is to focus only on my breathing for any length of time at all, and to lightly let go of each thought as a feather would lightly touch a bubble. We also try walking meditation at one point, where we focus on our feet rather than breath and walk slowly in a circle around our meditation cushions. I nearly lose my balance and fall during this exercise as though I have suddenly forgotten how to walk.
Still, the respite from constant thought is a worthy experience to seek, and I will continue to practice.
Sunday, January 25, 2009
Chop Wood, Carry Water: A Meditation on Cleaning House
Before enlightenment; chop wood, carry water. After enlightenment; chop wood, carry water.
Zen Proverb
Today I cleaned house. It’s something I have been lucky enough not to have to do in a long time, given the division of labor we usually live under in my household. It took me three hours to scrub two bathrooms, clean a kitchen, and dust and vaccu

I took the opportunity to meditate on this simple set of activities. One thing for sure about cleaning a house—you can tell you’re making progress, and you can look around once you’re done and revel in a certain satisfaction that your mission has for the most part been accomplished. Perhaps after all there exist a few things over which you have a modicum of control and there’s something comforting in that.
I noticed where my mind went while housecleaning today—a mild resentment at having to do these chores normally done by somebody else who is too sick to do them right now, and then the gentle reminder to myself of how many times these chores have been done on my behalf over many years with perhaps not enough real appreciation on my part. I noticed: the satisfaction in scrubbing the kitchen floor and repeatedly rinsing the dirty water down the drain; the incredible mess a corner poinsetta makes as it sheds some of its lower leaves onto the living room carpet; the pervasiveness of cat hair in unexpected corners. I tried to be present all through the process, and that made it seem like a new experience somehow, rather than drudgery. Have you ever tried noticing each and every sensation as you do something very routine? It can be quite a revelation.
Saturday, January 17, 2009
Be Not Afraid
I got some time off from work over the Christmas break, and was able to gain enough perspective

I’ve since been spending a lot of time analyzing this fear, how it lessened with a change of scene and routine, how focusing on the present moment can reduce fear, and how amazing it is to be trapped in your mind without the ability to step back and see how it is churning in unhealthy ways. Fear can keep you from enjoying life, from taking risks, from loving, from blogging. (My rule about my blog, for better or for worse, is that it cannot be personal day-to-day drivel and whining, but instead has to share something that might actually be useful or interesting to multiple other people. Normally this rule has not kept me silent, but clearly recently it has.)
Winston Churchill said: “When I look back on all these worries, I remember the story of the old man who said on his deathbed that he had had a lot of trouble in his life, most of which had never happened.”
So, here are my top 10 ways to stop being afraid:
10. Recognize that it is fear you’re feeling, and then try to articulate what it is that you fear.
9. Delve into the fear; take it to its ridiculous extreme. See the distortions and exaggerations in the fear.
8. Exposure yourself at every opportunity to the thing or activity you fear. Immersion in the fear will cause it eventually to lessen (especially good with things like fear of flying, fear of spiders, fear of public speaking).
7. Focus on what is happening right now this minute; be here and now. Look around - is there anything here and now that you fear?
6. Help somebody else with something. It is harder to be afraid when you are focused on helping somebody else.
5. Breathe.
4. Talk to somebody about your fear. When you start saying things out loud sometimes they are less scary.
3. If you have a cat, see if the cat will sit in your lap (they are finicky little things so good luck) and then pet the cat. It is hard to be as afraid when you are petting a cat. Full disclosure: Emily the cat is in my lap right now.
2. Get moving. Take a walk in the sunshine. Work out the fear.
1. Draw on spirit, if you have a spiritual focus. Consider the connectedness of all humans and how many of them are feeling much worse fear and anguish right now than you could possibly be feeling. Be grateful for everything you do have, as you breathe in the fear of all humans, and breathe out the hope that all may experience inner peace.
Do you have fear-bashing techniques I haven’t listed? Feel free to comment.